Terms & Conditions
Terms and Conditions:
Please direct all communications regarding Tours/Travel Service bookings to OmShivTour.
Payments:
To confirm your booking for all contracted services, an initial advance payment is required, and the remaining balance can be settled either before departing from your country or upon arrival in India, but must be completed prior to the commencement of the services. The management team retains the authority to determine the specific advance payment amount, taking into consideration the service nature and the time remaining until the commencement of the service.
In certain instances, such as Special Train Journeys or bookings for hotels or resorts during peak seasons (such as X-Mas and New Year), it is necessary to submit the full payment in advance.
In certain instances, such as Special Train Journeys or bookings for hotels or resorts during peak seasons (such as X-Mas and New Year), it is necessary to submit the full payment in advance.
Payment Method:
You can make advance payments from overseas by utilizing Wire Transfer to our bank.
Policy on Cancellation:
If there is a need to cancel tour or travel services due to any avoidable or unavoidable circumstances, it is imperative to inform us in writing. Cancellation charges will be applicable from the date we receive written notification, and the charges are outlined as follows:
45 days prior to arrival: 25% of the Tour / Service cost
15 days prior to arrival: 50% of the Tour / Service cost
07 days prior to arrival: 75% of the Tour / Service cost 48 hours prior to arrival OR No Show: No Refund
45 days prior to arrival: 25% of the Tour / Service cost
15 days prior to arrival: 50% of the Tour / Service cost
07 days prior to arrival: 75% of the Tour / Service cost 48 hours prior to arrival OR No Show: No Refund
Note:We will only accept written cancellations on all working days, excluding Sundays. Cancellations submitted on Sundays will be processed on the next working day (Monday).
Cancellation of Wildlife Safaris:
The booking for wildlife safaris within any of the Indian Wildlife National Parks/Sanctuaries is non-refundable. Any request for a change of date will be treated as a cancellation, and no payment will be refunded or adjusted accordingly.
Our Responsibilities and Limitations: It is important to be aware that in the event of any increases in entrance fees for monuments/museums, taxes, fuel costs, or guide charges by the Government of India after the Tour/Service Cost has been finalized, these additional charges will be applied.
OmShivTour.com operates solely as an agent for hotels, airlines, transporters, railways, and other service-providing contractors. All exchange orders, receipts, contracts, and tickets issued by us are subject to the terms and conditions stipulated by these service providers.
The provided itineraries are sample schedules designed to offer a general overview of the expected trip itinerary. Various factors, including weather, road conditions, and the physical capabilities of participants, may necessitate changes to the itinerary either before the tour or during the journey. We retain the right to modify any schedule to ensure the safety, comfort, and overall well-being of the trip participants.
Our rates are determined by the current negotiated rates with hotels, airlines, etc. However, hotels and airlines have the authority to adjust rates without prior notice. In the event of such changes, the previously quoted rates may be adjusted by us to align with the modifications made by hotels or airlines. All hotel bookings adhere to the standard check-in and checkout times unless specified otherwise in the itinerary.
We are not liable for any delays or modifications in the scheduled program or for expenses incurred, whether directly or indirectly, resulting from natural hazards, flight cancellations, accidents, machinery or equipment breakdowns, transportation failures, adverse weather conditions, illnesses, landslides, political closures, or any unforeseen incidents.
We disclaim responsibility for any loss, injury, or damage to individuals, property, or any other aspect related to accommodations, transportation, or other services. This includes, but is not limited to, incidents resulting directly or indirectly from acts of God, hazards, fires, accidents, machinery or equipment failures, transportation breakdowns, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not possess an insurance policy that covers expenses related to accidents, sickness, loss due to theft, or any other reasons. Visitors are strongly advised to secure suitable insurance arrangements in their home country. The client assumes all risks associated with their baggage and personal property at all times.
Please Note: that we shall not be held accountable for any expenses arising from unforeseen circumstances, including but not limited to landslides, roadblocks, adverse weather, etc.
Our Responsibilities and Limitations: It is important to be aware that in the event of any increases in entrance fees for monuments/museums, taxes, fuel costs, or guide charges by the Government of India after the Tour/Service Cost has been finalized, these additional charges will be applied.
OmShivTour.com operates solely as an agent for hotels, airlines, transporters, railways, and other service-providing contractors. All exchange orders, receipts, contracts, and tickets issued by us are subject to the terms and conditions stipulated by these service providers.
The provided itineraries are sample schedules designed to offer a general overview of the expected trip itinerary. Various factors, including weather, road conditions, and the physical capabilities of participants, may necessitate changes to the itinerary either before the tour or during the journey. We retain the right to modify any schedule to ensure the safety, comfort, and overall well-being of the trip participants.
Our rates are determined by the current negotiated rates with hotels, airlines, etc. However, hotels and airlines have the authority to adjust rates without prior notice. In the event of such changes, the previously quoted rates may be adjusted by us to align with the modifications made by hotels or airlines. All hotel bookings adhere to the standard check-in and checkout times unless specified otherwise in the itinerary.
We are not liable for any delays or modifications in the scheduled program or for expenses incurred, whether directly or indirectly, resulting from natural hazards, flight cancellations, accidents, machinery or equipment breakdowns, transportation failures, adverse weather conditions, illnesses, landslides, political closures, or any unforeseen incidents.
We disclaim responsibility for any loss, injury, or damage to individuals, property, or any other aspect related to accommodations, transportation, or other services. This includes, but is not limited to, incidents resulting directly or indirectly from acts of God, hazards, fires, accidents, machinery or equipment failures, transportation breakdowns, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not possess an insurance policy that covers expenses related to accidents, sickness, loss due to theft, or any other reasons. Visitors are strongly advised to secure suitable insurance arrangements in their home country. The client assumes all risks associated with their baggage and personal property at all times.
Please Note: that we shall not be held accountable for any expenses arising from unforeseen circumstances, including but not limited to landslides, roadblocks, adverse weather, etc.